Elegant Off-the-shoulder Tiered Satin Dress—perfect For Graduation, Homecoming Or Sweet 16 Celebrations Suitable As A Short Wedding Dress Or Formal Gown Customization Available

Shipping Methods

Our shipping methods include UPS, FedEx, DHL. In general, we will automatically select the most convenient shipping method to the target area.

Shipping Areas

We can ship to Europe, North America, and Australia.

Shipping Fee

We provide free shipping. If you need faster shipping, please contact us after checkout to pay the additional shipping cost.

Deliver Time

• After you place order, it takes 2-7 days for us to produce your clothes, so we generally provide the shipping number within a week.
• Usually you can receive the package in about 15 days. Due to the coronavirus, you may receive the package in about 20 days.

Refund Policy

• For customized products, we provide an unconditional full refund before we start production. Returns are not available after production begins.
• For regular products, you can initiate a refund within 24 hours.

How to Refund

• 1: Within 24 hours of receipt of the package, if there are quality problems, please contact customer service to make a refund, the freight is paid by us.
• 2: Please make sure that the packaging and product are not damaged, if it does not affect the re-sale, you can contact customer service to get our return address, and return the goods within the specified time, the return shippine fee is paid by the buyer.
• 3: The refund method can be selected: DHL.UPS.FEDEX.TNT, or the local postal service for docking refunds and returns.
• 4: If possible, you can keep the refund list and contact customer service, we will use PAYPAL or bank transfer to refund.
• 5: If the product is not damaged or the package has not been opened, if the buyer does not want to buy or does not need it. You can contact customer service and process the return in any way, but the cost of the return is paid by the buyer.
• 6: After receiving the package and opening, if you encounter a defective or damaged product, you can contact us to make a claim or we will bear all the costs of modification or return.
• 7: For any refund request, please contact our company email: trustlindress@gmail.com or submit a request on our contact page. We will have someone to decide the refund and return for you.